Privacy Policy

1. Introduction

CCA ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our products and services, including our automated microscopy systems, environmental sensors, and lab management software.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Contact information (name, email, phone, organization)
• Account information and credentials
• Research data and experimental configurations
• Payment and billing information
• Communication records and support requests

2.2 Information Collected Automatically

• Device information (browser type, IP address, device type)
• Usage data and analytics
• Sensor readings and operational data from our hardware products
• Log files and system performance metrics

3. How We Use Your Information

We use the information we collect for:

• Providing, maintaining, and improving our products and services
• Processing transactions and sending related information
• Sending promotional communications (with your consent)
• Responding to inquiries and providing customer support
• Monitoring and analyzing trends and usage patterns
• Detecting, preventing, and addressing technical issues
• Complying with legal obligations

4. Data Security

We implement appropriate technical, physical, and administrative safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Law enforcement when required by law
• Other parties with your explicit consent
• In connection with corporate transactions (merger, acquisition, bankruptcy)

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Data portability

To exercise these rights, contact us at hello@cca.bio.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence, which may have different data protection rules. By using our services, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: